Assistant General Manager / Restaurant Manager in Training - Shake Shack Bali

Join Shake Shack in beautiful Bali as an Assistant General Manager / Restaurant Manager in Training and take the next step in your hospitality career! This is a unique opportunity to develop your leadership skills while contributing to the operational and financial success of our locations in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. As an Assistant General Manager, you'll be part of a dynamic team that values innovation, teamwork, and a passion for delivering exceptional customer experiences.

In this role, you'll gain hands-on experience in managing daily operations, including staff scheduling, inventory control, and ensuring high standards of food quality and service. You'll also have the chance to work closely with the General Manager to develop your strategic thinking and leadership capabilities. Our locations are bustling with energy, offering a vibrant atmosphere where your ideas and contributions will make a real impact.

With a salary range of Rp 15,000,000 - Rp 25,000,000 per month, this is a rewarding position for someone looking to grow within the hospitality industry. Whether you're a recent graduate or an experienced professional, Shake Shack provides a supportive environment to help you thrive.

📋 Tanggung Jawab Pekerjaan

• Assist in managing daily restaurant operations, including staff scheduling, inventory control, and food quality assurance.
• Support the General Manager in developing and implementing operational strategies to enhance efficiency and customer satisfaction.
• Conduct regular staff training sessions to ensure high standards of service and product knowledge.
• Monitor financial performance and assist in preparing reports for management review.
• Collaborate with the team to maintain a clean, safe, and well-stocked restaurant environment.
• Assist in developing and implementing marketing strategies to attract and retain customers.
• Provide exceptional customer service and handle customer complaints professionally.
• Stay updated with industry trends and best practices to continuously improve operational processes.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum 2 years of experience in a restaurant or hospitality setting, with a focus on management or leadership roles.
• Proven ability to manage multiple tasks and prioritize workload effectively.
• Strong communication and interpersonal skills, with the ability to work well under pressure.
• Proficiency in using Microsoft Office Suite, including Excel for financial tracking.
• Certification in food safety and hygiene (e.g., ServSafe) is a plus.
• Fluency in English is required; proficiency in Bahasa Indonesia is a plus.
• Passion for food, customer service, and continuous learning.

🛠️ Keahlian

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